Backed by UC Berkeley

Uncover Signals in anything

Transform Customer Interactions into Actionable Insights with Our AI Platform
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Solutions by Use Case

Use case specific solutions trusted by industry leaders

Customer Feedback
Quickly identify common customer pain points and enhance product features based on real feedback.
Customer Service
Elevate customer experience by uncovering hidden signals in support chats.
Conversational AI
Reduce churn by detecting and fixing chatbot errors promptly.
Online Reviews
Boost customer satisfaction by acting on valuable insights from reviews.

Monitor what matters, cut through the noise

Text Analytics

Dive Deep into Your Data for Powerful Insights

Uncover trends and patterns hidden within your qualitative data to make informed decisions. Easily create categories and topics to surface custom insights from any open text data.

Reports

Generate Insightful Reports in Seconds

Use everyday language to turn complex data into easy-to-understand reports that you can share with your team instantly.

Unsure what insights to look for? Here are some examples:

  • Frustrated customer
  • Chatbot error
  • Trending topics
Notifications & Alerts

Start tracking any signal with just a few words

Effortlessly create notifications using words or phrases. Detect frustration, confusion or anything else that matters to you.

Set up a notification in 3 simple steps:

  1. describe what our AI should track
  2. customize the prompt
  3. watch your events fly in
Integrations

Seamlessly Integrate with Your Favorite Tools

Connect with your existing platforms, and if we don't support it yet, we'll make it happen within 3 business days.

Use integrations to:

  • Ingest data from your tools
  • Export insights to analytics tools
  • Create automations
News

Check out whats happening in the space

Best Practics - Thematic Coding

AI tools can automate thematic coding, simplifying qualitative data analysis for faster, more accurate insights

Text Classification Made Simple

How CYQIQ’s AI tool simplifies text classification for surveys, feedback, and support chats efficiently.

Testimonial
"CYQIQ is a tremendous time saver. It helps me get any signal out of our interview texts: Sentiment, exceptions, quotes, or anything else … Truly magical."
Bert Smyers
Managing Partner at New Heights Research

Start tracking anything today!